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TERMS AND CONDITIONS

 

 1. Introduction
Welcome to Native's website. By accessing our website and using our services, you agree to be bound by the following terms and conditions. If you do not agree with any part of these terms, you must not use our website.

 

2. Services
Native offers restaurant services along with accommodation. Details about the services, including pricing and availability, are available on our website.

3. Reservations
Reservations can be made directly through our booking partner, Tock. By making a reservation, you agree to provide accurate and complete information. Any changes to your reservation are subject to availability and may incur additional charges.

 4. Cancellation Policy
Please refer to our cancellation policy on the website. Charges may apply depending on the timing of your cancellation.

 

5. User Conduct
Users are expected to use the website responsibly and not to interfere with the operation of our website or services in any way.

6. Intellectual Property
All content on this website, including text, graphics, logos, and images, is the property of Native or its content suppliers and is protected by copyright and other intellectual property laws.

 7. Limitation of Liability
Native will not be liable for any damages arising out of your use of our website or services.

8. Amendments
We reserve the right to amend these terms and conditions at any time. Your continued use of the website following any changes signifies your acceptance of those changes.

 

9. Governing Law
These terms shall be governed by the laws of the United Kingdom, without regard to its conflict of law provisions.

 

10. Payment Policy

  • Reservation Payments: Upon making a reservation for our rooms or booking a table at our restaurant, you may be required to provide payment information to secure your booking. A deposit or full payment may be required depending on the nature of the booking and the time of reservation.

  • Payment Methods: We accept various payment methods, including credit cards, debit cards, and online payment platforms. The available payment methods will be listed on our website.

  • Payment Processing: Your payment will be processed securely. Native takes reasonable measures to ensure the security of your payment information. However, please be aware that no method of transmission over the Internet or electronic storage is 100% secure.

  • Taxes and Fees: All prices are inclusive of VAT (where applicable) at the current rates and are correct at the time of entering the information onto the system. The total cost of your order will be the price of the products/services ordered plus any applicable taxes and fees.

  • Cancellations and Refunds: Please refer to our cancellation policy.

  • Cancellation charges may apply. Refunds, if applicable, will be processed using the original payment method.

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